Tucson, Arizona · Independent technology consultant
Straight-talking technology help.
Hey there —
I'm Robert, an independent technology consultant based right here in Tucson. I help small and mid-sized businesses source the right tools, get unstuck fast, and run projects that actually finish.
What I do
Pick a lane →Technical & Customer Support
AI-forward support that becomes a critical part of your success — focused operations during critical moments.
Learn more →Technology Sourcing
The right hardware, software, and vendors — without the markup or the guesswork.
Learn more →Consultative Support
A technical brain on call when you need one. Plain answers, no retainer games.
Learn more →Project Management
Plans that survive contact with reality, and projects that actually land on time.
Learn more →About me
After two-plus decades in IT, I went independent so I could give Tucson businesses the kind of honest, vendor-neutral advice that's hard to find. No sales quotas, no upsells — just the right call for your situation.
When I'm not untangling somebody's network, you'll find me chasing the best green corn tamale in town and hiking the Catalinas before it gets too hot.
Focus
Technical & Customer Support
AI-forward support that becomes a critical part of your success — with calm, focused operations during the moments that matter most.
Support usually gets treated as an afterthought. I help you flip that — turning it into something your customers notice and a genuine driver of retention and growth.
Being AI-forward means using the right tools to resolve issues faster and catch problems earlier, without losing the human judgment that makes support actually good.
What it looks like
- AI-forward workflows that speed up resolution and flag issues before they escalate.
- Support positioned as a critical part of your success — not a cost to trim.
- Calm, focused operations during the critical moments: outages, launches, crunch time.
Want support to become a strength instead of a scramble?
Service
Technology Sourcing
Buying technology shouldn't feel like a coin flip. I help you choose what to buy, who to buy it from, and what to skip — so the money lands where it counts.
I start with what you're actually trying to do, not with a product catalog. Then I match it to gear and software that fit your budget and your team, get real quotes from vendors I trust, and make sure you're not paying for capacity you'll never use.
Because I don't take vendor commissions, my only job is getting you the right thing at the right price. You keep the relationships and the receipts.
What it looks like
- A short discovery call to understand the need, the budget, and the deadline.
- A shortlist with honest trade-offs — and a clear recommendation, not a menu.
- Vendor quotes gathered and compared, with the fine print translated into English.
Need to buy something and want a second opinion first?
Service
Consultative Support
Sometimes you don't need a full-time IT department — you just need someone smart to call when something's on fire or a big decision is on the table.
Think of me as your on-call technical sounding board. Whether it's a nagging problem nobody can crack, a "should we even be doing this?" question, or a vendor giving you the runaround, you get a straight answer from someone who's seen it before.
No long contracts, no meter running on every email. Help when you need it, quiet when you don't.
What it looks like
- A direct line for the questions that don't fit neatly into a support ticket.
- Plain-language explanations your whole team can actually act on.
- An outside perspective that isn't trying to sell you anything.
Got a problem that needs a second set of eyes?
Service
Project Management
Migrations, rollouts, office moves, new systems — the projects that stall when nobody owns them. I keep them moving and get them across the line.
I build a plan that fits how your business actually works, wrangle the vendors and the moving parts, and keep everyone honest about timelines. You get steady progress and zero surprises instead of a status update that's three weeks out of date.
When it's done, it's done right — documented, tested, and handed off so you're not left guessing.
What it looks like
- A realistic plan with milestones you can hold me to.
- One point of contact who chases the details so you don't have to.
- A clean handoff with documentation, not a shrug.
Have a project that needs a driver?